Privacy Policy
Last updated: March 26, 2026
Introduction
Quiet Planet LLC (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit quietplanet.com and make purchases through our store.
Information We Collect
Information you provide
When you place an order, create an account, or contact us, we may collect your name, email address, mailing address, phone number, and payment details. Payment processing is handled securely by PayPal; we do not store your credit card information on our servers.
Information collected automatically
When you browse our website, we may collect technical information such as your IP address, browser type, operating system, referring URLs, and pages visited. This data helps us understand how visitors use our site and improve the experience.
How We Use Your Information
We use the information we collect to process and fulfill your orders, provide customer support, send order confirmations and download links, improve our website and services, send marketing communications (only with your consent), and comply with legal obligations.
Cookies
Our website uses essential cookies to enable core functionality such as shopping cart management, user authentication, and secure checkout. We also use analytics cookies to understand site usage patterns. You can manage your cookie preferences through the consent banner displayed when you first visit our site.
Third-Party Services
We use the following third-party services to operate our business: PayPal for payment processing, Amazon S3 for secure file delivery, and Vimeo for video hosting. Each of these services has its own privacy policy governing how they handle your data.
Data Retention
We retain your order information for as long as necessary to fulfill our contractual obligations, provide customer support, and comply with legal requirements. You may request deletion of your personal data at any time by contacting us.
Your Rights
You have the right to access, correct, or delete your personal information. You may also opt out of marketing communications at any time by clicking the unsubscribe link in any email or contacting us directly. If you are located in the European Economic Area, you have additional rights under the GDPR, including the right to data portability and the right to lodge a complaint with a supervisory authority.
Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Our website uses SSL encryption for all data transmission.
Children
Our website is not intended for children under the age of 16. We do not knowingly collect personal information from children.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.
Contact Us
If you have questions about this Privacy Policy or how we handle your data, please contact us at [email protected] or write to us at Quiet Planet LLC, POB 1200, Port Townsend, WA 98368 USA.